Privacy Policy

Last updated: April 6, 2026

1. Information We Collect

Account Information: When you sign up, we collect your email address, name, and profile image via our authentication provider (Clerk).

Usage Data: We track generation requests, credit usage, and feature interactions to improve the Service and enforce usage limits.

Content: We temporarily store prompts, uploaded images, audio files, and generated content to provide the Service.

Payment Information: Payment processing is handled by Stripe. We do not store your full credit card number.

2. How We Use Your Information

We use your information to: provide and improve the Service; process payments and manage subscriptions; enforce usage limits and prevent abuse; communicate with you about your account; and comply with legal obligations.

3. Data Retention

Generated content is stored for the duration of your account. Uploaded media is stored temporarily during generation. Account data is retained while your account is active and for 30 days after deletion. Credit transaction logs are retained for 2 years for financial compliance.

4. Data Sharing

We share data with: Clerk (authentication); Stripe (payments); Luma AI (video/image generation); Hedra (lip-sync generation); OpenAI (storyboard planning); and Vercel (hosting and storage). We do not sell your personal data.

5. Your Rights

You have the right to: access your personal data; correct inaccurate data; delete your account and data; export your data; and opt out of non-essential communications. To exercise these rights, contact privacy@bestaimarketingsoftware.com.

6. Cookies

We use essential cookies for authentication and session management. We use analytics cookies to understand usage patterns. You can disable non-essential cookies in your browser settings.

7. Security

We implement industry-standard security measures including encryption in transit (TLS), encrypted storage for sensitive data, and regular security reviews. API keys and secrets are stored in encrypted environment variables.

8. Children

The Service is not intended for users under 18 years of age. We do not knowingly collect data from minors.

9. Changes

We may update this policy from time to time. We will notify you of material changes via email.

10. Contact

For privacy inquiries, contact privacy@bestaimarketingsoftware.com.